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ABOUT THE DESTINATION
Delivery of documents and parcels between Kazakhstan and Germany
ADL provides international delivery of documents and parcels from Kazakhstan to Germany and back. We ship to Frankfurt, Berlin, Munich, Hamburg and other cities of Germany, and deliver from Germany to Almaty, Astana and all over Kazakhstan. We offer standard, express and air courier delivery with pick-up and door-to-door hand-over to the recipient.
- Delivery from Kazakhstan to Germany and back
- Express and air courier delivery from 24 hours
- Pick-up and delivery across Germany and Kazakhstan
- Door-to-door delivery
- Personal manager and shipment control
PROCESS
How to send a parcel to Germany
Pick-up
A courier will collect the documents or parcel from your home or office at the agreed time.
Dispatch and tracking
We arrange standard or urgent air courier delivery. You will be able to track the shipment.
Hand-over to the recipient
We deliver the shipment to the recipient's door in Germany or Kazakhstan and confirm the delivery.
RATES
Delivery cost to Germany
Shipment type
Weight
Delivery time
Price
Documents — standard
up to 0.5 kg
3–5 business days
from 30 000 ₸
Documents — express
0.5–2 kg
24–48 hours
170 000 ₸
Parcels — standard
up to 30 kg
3–5 business days
On request
Parcels — express
up to 30 kg
24–48 hours
On request
Urgent air courier
up to 30 kg
from 12 hours
Ask a manager
WHY US?
Benefits of courier delivery to Germany
Delivery from 12 hours
Standard and urgent courier delivery. On some routes we arrange air courier delivery from 12 hours.
Shipment safety
Careful transportation of documents and parcels. Control of the shipment at every stage and insurance on agreed terms.
Delivery across Germany
We collect shipments in Kazakhstan and deliver them to the recipient's door anywhere in Germany. We also work in the opposite direction.
Help with paperwork
We advise on shipment requirements and help prepare the necessary accompanying documents.
Personal manager
One manager handles your shipment from request to delivery and helps resolve any issues.
Delivery tracking
We keep you informed about the transportation and provide tracking data when it is available for the chosen rate.
DOCUMENTS
What documents are needed for delivery between Kazakhstan and Germany?
Sender's document
The sender's ID card or passport. For companies — company details.
Recipient details
Full name or company name, full address, postcode and contact phone number of the recipient.
List of contents
A list of the items being sent, with quantity, value and purpose.
Invoice and packing list
Parcels and goods may require an invoice stating the value and a packing list with the contents, quantity and weight.
Additional documents
Depending on the type of shipment and customs requirements, a power of attorney, permits or other documents may be required.
SERVICES
What do we deliver from Kazakhstan to Germany and back?
Document delivery
We deliver contracts, passports, powers of attorney, diplomas, certificates and other important documents. Standard and express delivery from 24 hours on some routes.
Learn more →Parcel delivery
We ship personal belongings, clothes, gifts and purchases between Kazakhstan and Germany. Door-to-door courier delivery.
Learn more →Commercial cargo delivery
We transport product samples, spare parts, equipment and goods for business. We help determine the necessary accompanying and customs documents.
Learn more →Medicine delivery
We arrange transportation of permitted medicines in accordance with the laws of Kazakhstan and Germany. Delivery possibility and terms are agreed individually.
Learn more →Our clients' reviews
ABOUT DELIVERY
Delivery of documents, parcels and cargo between Kazakhstan and Germany
ADL arranges international delivery of documents, parcels and commercial cargo from Kazakhstan to Germany and back. We handle shipments to Frankfurt, Berlin, Munich, Hamburg and other cities of Germany, and deliver cargo from Germany to Almaty, Astana and all over Kazakhstan.
We offer several delivery options depending on the urgency and nature of the shipment: standard courier delivery, express delivery and individual transportation by air courier. On some routes urgent delivery is possible from 24 hours. Exact timing and cost are calculated based on the destination, weight, dimensions and contents of the shipment.
We deliver passports, contracts, powers of attorney, diplomas, personal belongings, gifts, product samples, spare parts and other items permitted for international transport. For commercial cargo we help prepare the necessary accompanying documents, including an invoice and a packing list, and advise on customs clearance.
Delivery is door to door: a courier collects the shipment at the agreed address and arranges hand-over to the recipient. A personal ADL manager supports the order, monitors the transportation stages and keeps the client informed about the delivery status.
Our goal is to make international delivery between Kazakhstan and Germany as convenient and transparent as possible. We agree the cost, timing and terms of transportation in advance, choosing the best solution for both private clients and businesses.
QUESTIONS AND ANSWERS
FAQ on delivery to Germany
Answers to popular questions about delivery to Germany. If you didn't find an answer to your question, contact a manager.
Ask a questionHow long does delivery to Germany take and which key cities are served?
Air courier (urgent delivery): 24 to 48 hours on a direct flight to Frankfurt or Berlin with hand-to-hand delivery to the recipient.
Express air (documents): 3–5 business days to any city in Germany (Munich, Hamburg, Cologne, Düsseldorf, etc.).
Standard parcels: 4–7 business days including customs control at the arrival airport.
Express air (documents): 3–5 business days to any city in Germany (Munich, Hamburg, Cologne, Düsseldorf, etc.).
Standard parcels: 4–7 business days including customs control at the arrival airport.
What is prohibited from being sent to Germany in parcels?
Under German customs regulations and EU rules, the following are strictly prohibited:
Products of animal origin (meat, sausages, dairy products);
Any medicines and pharmacy products (importing medicines by mail for private individuals is prohibited by law in Germany);
Counterfeit goods, tobacco products, alcohol and high-capacity batteries.
Products of animal origin (meat, sausages, dairy products);
Any medicines and pharmacy products (importing medicines by mail for private individuals is prohibited by law in Germany);
Counterfeit goods, tobacco products, alcohol and high-capacity batteries.
Do documents need to be translated into German before sending?
No translation is required for the transportation itself — the original document and the recipient's contact details with a German postcode (PLZ) are enough. However, if the documents are intended for official authorities in Germany, we recommend getting an apostille in Kazakhstan in advance or preparing a sworn translation.
What rules apply when sending parcels to the EU (Zoll customs and import VAT/EUSt)?
Since July 2021 the EU has abolished the 22 euro duty-free threshold. All commercial parcels are subject to import VAT (Einfuhrumsatzsteuer — EUSt, usually 19%).
For gifts between private individuals (Geschenksendung), a duty-free limit of up to 45 euros applies. We help fill in the customs declaration form (CN22/CN23) correctly in German or English so that the shipment is not held for inspection.
For gifts between private individuals (Geschenksendung), a duty-free limit of up to 45 euros applies. We help fill in the customs declaration form (CN22/CN23) correctly in German or English so that the shipment is not held for inspection.
Ready to send a parcel to Germany?
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