CASES

Our clients' success stories

See real examples and the results our partners have achieved with our services.

Urgent delivery of original bank statements to a university in Seoul

Recently, South Korean universities have tightened admission rules for students from Kazakhstan: the admissions office unexpectedly requested additional original bank statements — statements of account activity and confirmation of the account balance with an original wet stamp and signature. The university set an extremely tight deadline for submitting the papers. Because of the wait for the statements to be issued by a bank in Almaty, less than 24 hours were left for transportation to Seoul before the application expired. As soon as the client picked up the statements from the bank branch, an ADL courier took the package and headed to the airport for the nearest direct flight to Seoul (Incheon). The original documents were carried by a personal courier as hand luggage, without checking them in and without lengthy customs sorting.

  • The package of original statements was delivered right to the campus gates and handed to the applicant's representative 21 hours after departure. The university accepted the documents on time, and the client's admission was successful.
  • Almaty → Seoul
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Finding and express-delivering a forgotten smartphone from Antalya to Uralsk

A client returned home to Uralsk from a holiday in Antalya and discovered she had lost her phone on the tour operator's transfer bus on the way to the airport. The smartphone contained critical personal data, work access and banking apps. The situation was complicated by the language barrier, the distance and the fact that the transfer company had already finished its shift. The next day the client contacted ADL Express. Search and coordination: our representative in Turkey promptly contacted the dispatch service and vehicle fleet of the transfer company in Antalya, established the exact route of the bus and confirmed that the driver had the smartphone. Pick-up and packing: the courier went to the depot, collected the device, checked the screen for damage and placed it in shock-resistant protective packaging. Air route: the phone was flown on the nearest direct flight from Antalya to Almaty and then sent on the nearest connecting flight to Uralsk without the usual delays at sorting warehouses.

  • The phone was delivered and handed to its owner in Uralsk in person. The device and all data remained completely intact.
  • Antalya → Almaty → Uralsk
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Express delivery of materials for an international exhibition

Before an exhibition in Dubai, the client discovered that the printed materials would not arrive in time for the opening. We arranged urgent air courier delivery on the nearest flight, so the materials were delivered before the exhibition started.

  • Almaty → Dubai
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International relocation of a student from the USA

After graduating in Las Vegas, a student needed to move personal belongings to Kazakhstan. The ADL Logistics team arranged international delivery of three boxes of personal items, ensuring safe transportation and delivery in just 7 days.

  • Las Vegas → Astana
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Urgent delivery of a school certificate to Shanghai in 24 hours — saving a student's enrollment

A student arrived at a university in Shanghai for in-person registration, where they were required to present the original school certificate within 24 hours. Without the document the student would not be admitted to classes and the visa would be cancelled. Standard courier delivery took 4 to 7 business days. An ADL personal air courier picked up the certificate in Almaty 40 minutes after the call and flew out on the nearest direct flight. The document was carried as hand luggage in a protective safe bag. On arrival, the courier went straight to the university campus.

  • The certificate was handed to the student in person 22 hours after the request — 2 hours before the admissions deadline. The student was successfully enrolled.
  • Almaty → Shanghai
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Urgent delivery of documents from Astana to Daejeon in 24 hours

At the last moment the client urgently needed to deliver documents to a university in Daejeon, South Korea. The documents were needed for a visa application, and the university additionally requested original bank statements. Because of delays in preparing the documents, there was practically no time left for standard delivery. At that time our air courier was flying only to Seoul. So after receiving the documents in Astana, the courier took the nearest direct flight to Incheon. Right after landing, he bought a high-speed train ticket and continued to Daejeon, about 300 km from Incheon Airport.

  • The documents were delivered within 24 hours of receiving the shipment in Astana. The courier handed the originals directly to the recipient, which allowed the client to submit the documents to the university on time for the visa process.
  • Astana → Daejeon, South Korea
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Urgent delivery of personal belongings to Paris in 3 days

A client contacted us who urgently needed to deliver warm clothes and personal belongings to his daughter, who found herself in a difficult situation in France. The deadline was tight — only 3 days. Further hand-over of the items to the recipient was planned with the assistance of the Consulate of Kazakhstan. The ADL team arranged the delivery, and the shipment arrived in Paris on time.

  • Delivered to Paris in 3 days
  • Almaty → Paris, France
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Urgent delivery of business documents to Gibraltar in 3 days

An entrepreneur contacted ADL who urgently needed to deliver a power of attorney and an 80-page A4 package of business documents from Almaty to Gibraltar. An important deal depended on receiving the originals on time — any delay could have caused it to fall through. The ADL team arranged international delivery on a tight schedule. Despite the urgency and the difficult destination, the documents were delivered to Gibraltar in just 3 days.

  • 80 pages of business documents delivered in 3 days
  • Almaty → Gibraltar
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